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Events

Event Date/Time Short Event Description
Rapid Remedies: Team Leader Workshop (2 days) Start: Thu Feb 23,2012
End: Fri Feb 24,2012
Auckland

2 day workshop on leadership, coaching and conflict resolution. For emerging or existing team leaders, this workshop focuses on the abilities to lead and coach a team. Practical and interactive, this workshop will provide you with immediate tips and tools to implement in the workplace.

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Rapid Remedies: LEGO Serious Play Introduction Fri Feb 24,2012
2:00 pm to 4:00 pm
Auckland

The Introduction session to LEGO Serious Play gives you an overview of where the concept comes from, a chance to experience for yourself the methodology as you build models and discuss and take away your lego with you.

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Rapid Remedies - 7 learning points in 90 minutes (FREE Workshop) Fri Feb 24,2012
9:00 am to 10:30 am
Auckland
Come along to see New Zealand’s premier training provider, Rapid Results. Join us at one of these free 90 minutes sessions and pick up some useful tips and tools in dealing with customers, staff and managers that you can implement straight away.
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Rapid Remedies - 7 learning points in 90 minutes (FREE Workshop) Fri Feb 24,2012
11:00 am to 12:30 pm
Auckland
Come along to see New Zealand’s premier training provider, Rapid Results. Join us at one of these free 90 minutes sessions and pick up some useful tips and tools in dealing with customers, staff and managers that you can implement straight away.
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Rapid Remedies: ROI Workshop (1/2 day) Tue Feb 28,2012
8:30 am to 12:30 pm
Auckland

Proving the effectiveness of training and HR programmes can be difficult. In this workshop learn how to blend hard and soft measures for writing successful business cases and measuring the effectiveness of HR programmes as well as applications to general expenditures.

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Snapshotz and CCiNZ Monthly Bites - March Wed Mar 21,2012
3:30 pm to 5:00 pm
Auckland

Come and hear about...........

  • Making Quality work foryour team
  • Key facts to understanding and managing when partnering with an Outsourcer
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Team Leader Summit Thu Mar 22,2012
8:30 am to 5:00 pm
Auckland

The Team Leader Summit for 2012 is brought to you by Rapid Results and CRM Consulting. The summit is an opportunity for team leaders to network and learn new ways to lead their teams and have more of a decision making role in their centre.

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Rapid Results/CCiNZ Contact Centre Manager's Course Start: Fri Mar 23,2012
End: Fri Jun 22,2012
Auckland

This course is for any existing Contact Centre Manager wishing to develop practical strategic and tactical skills in running a contact centre as well as senior Team Leaders being groomed for a potential manager’s role.

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Rapid Results/CCiNZ Contact Centre Manager's Course Start: Fri Jun 1,2012
End: Fri Aug 24,2012
Auckland

This course is for any existing Contact Centre Manager wishing to develop practical strategic and tactical skills in running a contact centre as well as senior Team Leaders being groomed for a potential manager’s role.

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Rapid Results/CCiNZ Contact Centre Manager's Course Start: Thu Sep 6,2012
End: Fri Dec 7,2012
Auckland

This course is for any existing Contact Centre Manager wishing to develop practical strategic and tactical skills in running a contact centre as well as senior Team Leaders being groomed for a potential manager’s role.

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