2013 Awards
CCiNZ Awards
Are you thinking of entering the CCiNZ Awards? Here are ten good reasons why you should enter this year.
- Be an active member of your industry - the New Zealand Contact Centre Industry
- Benchmark your performance against the best in the industry
- Spotlight your achievements to enhance your reputation and career opportunitiies
- Use the awards process as a way to identify your strengths and weaknesses for ongoing development
- Be recognised as a skilled professional in the New Zealand contact centre industry
- Celebrate your contact centre's achievements, through your role as a manager and leader
- Use the awards process as a way to analyse your activities, as well as revitalising your role and contact centre
- Raise the profile of your team, contact centre and company
- Take an active role in sharing your knowledge with the industry
- Be a role model for other professionals who are developing a career in the sector
Here's what previous year's winners have to say about entering the CCiNZ Awards:

2012 CCiNZ Contact Centre Manager of the Year (over 50 seats)
"It gave me a sense of “I have achieved a lot” – youoften don’t realise what you’ve accomplished until you sit down and reflect on your contribution".
Ben Lowe (FlexiGroup)
2012 CCiNZ Contact Centre Manager of the Year (under 50 seats)
2012 CCiNZ Contact Centre Manager of the Year (under 50 seats)
"I’ve never entered any other awards like this before... I took great pride in putting the entry together and thoroughly enjoyed the process".
Fleur Evans (Meridan)
2012 CCiNZ Contact Centre Team Leader of the Year
2012 CCiNZ Contact Centre Team Leader of the Year
So what next... To give you an idea of the questions you would need to answer in your entry, check out 2012 entry form questions.
Contact Centre Manager (over 50 seats)
Contact Centre Manager (under 50 seats)
Team Leader
Contact Centre Manager (over 50 seats)
Contact Centre Manager (under 50 seats)
Team Leader