Latest News and Blogs
17 Feb CCiNZ & Snapshotz Monthly Bites - ANZ Bank Site Visit
The photos from the CCiNZ & Snapshotz Monthly Bites ANZ Bank contact centre site visit are published in the CCiNZ Gallery for viewing or downloading.
13 Feb Your People Made a Difference - Christchurch a Year on
With the anniversary of the February 22nd Christchurch Earthquake nearly here I began think of just how far I’d come personally since that date, and wanted to give you and your teams a slightly different perspective of why It’s your people that I value so much. Read more ...
8 Feb NZ-Based Webinars Coming to CCiNZ Members
One issue that we have here in New Zealand is that many webinars are broadcast from the USA or UK, topics aren’t tailored to New Zealand Contact Centres, and unless you like being at your desk at 2am with a mug of Milo you won’t be able to join in with the live Q&A session either. Read More ...
25 Jan Members Resources available for advertising
As a member you are able to advertise under the following area's of the CCiNZ website for FREE. Check out the pages to see who is looking for work and the experience they have. What Contact Centre jobs are available, and new placement's.
- Looking for work
- Situations Vacant
- Movers and shakers
23 Jan Scavenger Hunt Competition winner announced. Prize pack work $1300!!!!
- $1,000 Psychometric Profiling fo 5 of your top performers
- $150 Therapy and Reflexology Voucher
- 20 Lego Calculatiors
- Total Engagement, by Byron Reeves and J Leighton Read
- Full Engagement, by Brian Tracey
Click here to see who won!!
5 Dec Telecom uses Siebel as Contact Centre CRM
Telecom Retail is deploying Siebel as its CRM software in contact centres around New Zealand and Philippines.
5 Dec 2011 Drake New Zealand joins CCiNZ to bolster workforce capability
The Contact Centre Institute of New Zealand (CCiNZ) has announced today that they have signed Drake New Zealand as Gold Sponsor of the Institute, putting its weight behind the New Zealand contact centre industry.
