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News
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Dec 21, 18TOBi, the chatbot, which is powered by IBM Watson, is the latest member of the Vodafone family. It aims to…Read more... -
Pretty soon, more companies will be using digital humans.Soul Machines has been collecting a gene pool to make it easier…Read more...
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We would like to congratulate one of our sponsors, Madison, for recently winning the award for "Most Innovative Agency 2018"…Read more...
Articles
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Interesting choice of WOW stories but worth a read. Click here.Read more...
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As employers, we want to get the best people working for us. However, we may not be offering…Read more...
Blog
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Some of us don't deal well with mental stress caused by work, personal relationships and even Xmas shopping! Read this…Read more...
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Click here to read what the 2019 employment market may look like, as gathered from the Madison team…Read more...
Hello December
2018 CCiNZ Award Winners
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2018 National Contact Centre Manager of the Year – Sponsored by TCN & CreditSoft Solutions |
Bronwyn McCormick - DuluxGroup |
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2018 National Contact Centre Trainer of the Year – Sponsored by Skills |
Shahnaz Rustomjee - Housing New Zealand |
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2018 National Contact Centre Team Leader of the Year – Sponsored by contactSPACE |
Katy Mills - Christchurch City Council |
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2017 National Contact Centre Agent of the Year – Sponsored by Madison |
Ellie Young - Ministry of Business, Innovation & Employment |
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2018 National Contact Centre Multimedia Agent of the Year – Sponsored by Cogent |
Sophie Duggan - Xero Limited |
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2017 National Contact Centre WFM Professional of the Year – Sponsored by Enghouse Interactive |
Steven Russell - Housing New Zealand |
